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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Usability Evaluation Methods and Techniques | 25% | - Inspection methods: heuristic evaluation, cognitive walkthrough - Usability testing: planning, preparation, execution, analysis - Inquiry methods: surveys, interviews, focus groups |
| Usability Test Planning and Reporting | 10% | - Stakeholder communication - Documenting results and recommendations - Test strategy and plan design |
| Basic Concepts of Usability, UX and Accessibility | 15% | - Relationship between usability, UX and accessibility - Definitions and core principles - Business value and objectives |
| Risks in Usability, UX and Accessibility | 15% | - Project and product-level risks - Identification and classification of risks - Impact analysis and mitigation |
| Accessibility in Usability Evaluation | 15% | - Evaluating compliance and accessibility barriers - Standards: WCAG, ISO 9241, EN 301 549 - Inclusive design considerations |
| Fundamentals of Usability Evaluation | 20% | - Evaluation types: inspection, testing, inquiry - Goals, metrics and measurement - Human-centered design process |
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
1. A "usability test participant" ...
A) ... is a representative user who solves typical tasks in a usability test.
B) ... helps to set up the system used for the usability test.
C) ... is a person who observes a usability test.
D) ... can be the organizer of a usability test.
2. What location is NOT suitable for conducting a usability test?
A) Two office rooms that are connected by a video link.
B) A room at the place where the test participant lives or works.
C) A public place, such as a cafe.
D) A room where no action of the user can be seen or recorded by any means.
3. Which of the following is the highest WCAG conformance level, promising the most accessible content?
A) Quadruple A (AAAA)
B) Double A (AA)
C) Single A (A)
D) Triple A (AAA)
4. Which of the following is the correct distinction between formative and summative usability evaluation?
A) Summative evaluations mostly rely on experts, formative evaluations require users
B) Summative evaluations focus on improvement, formative evaluations assess the outcome
C) Summative evaluations assess the outcome, formative evaluations focus on improvement
D) Summative evaluations mostly rely on user tests, formative evaluations require experts
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: C |
