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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Usability Evaluation Methods and Techniques | 25% | - Inspection methods: heuristic evaluation, cognitive walkthrough - Usability testing: planning, preparation, execution, analysis - Inquiry methods: surveys, interviews, focus groups |
| Usability Test Planning and Reporting | 10% | - Stakeholder communication - Documenting results and recommendations - Test strategy and plan design |
| Basic Concepts of Usability, UX and Accessibility | 15% | - Relationship between usability, UX and accessibility - Definitions and core principles - Business value and objectives |
| Risks in Usability, UX and Accessibility | 15% | - Project and product-level risks - Identification and classification of risks - Impact analysis and mitigation |
| Accessibility in Usability Evaluation | 15% | - Evaluating compliance and accessibility barriers - Standards: WCAG, ISO 9241, EN 301 549 - Inclusive design considerations |
| Fundamentals of Usability Evaluation | 20% | - Evaluation types: inspection, testing, inquiry - Goals, metrics and measurement - Human-centered design process |
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
A "usability test participant" ...
- A. ... is a representative user who solves typical tasks in a usability test.
- B. ... helps to set up the system used for the usability test.
- C. ... is a person who observes a usability test.
- D. ... can be the organizer of a usability test.
Correct Answer: A 🗳️
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What location is NOT suitable for conducting a usability test?
- A. Two office rooms that are connected by a video link.
- B. A room at the place where the test participant lives or works.
- C. A public place, such as a cafe.
- D. A room where no action of the user can be seen or recorded by any means.
Correct Answer: D 🗳️
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Which of the following is the highest WCAG conformance level, promising the most accessible content?
- A. Quadruple A (AAAA)
- B. Double A (AA)
- C. Single A (A)
- D. Triple A (AAA)
Correct Answer: D 🗳️
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Which of the following is the correct distinction between formative and summative usability evaluation?
- A. Summative evaluations mostly rely on experts, formative evaluations require users
- B. Summative evaluations focus on improvement, formative evaluations assess the outcome
- C. Summative evaluations assess the outcome, formative evaluations focus on improvement
- D. Summative evaluations mostly rely on user tests, formative evaluations require experts
Correct Answer: C 🗳️
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