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Avaya 3302 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Database and Services | - Database Architecture
|
| Topic 2: Installation and Configuration | - System Setup
|
| Topic 3: Integration and Connectivity | - Communication Manager Integration
|
| Topic 4: General System Management | - User and Role Management
|
Avaya Contact Center Control Manager Implementation and Maintenance Sample Questions:
Question 1
What is the name of the license file for Avaya Contact Center Control Manager (ACCCM)?
A. 6.2_lic.xml
B. license.xml
C. acccm_6.2.lic
D. license.lic
Question 2
A customer plans to integrate Avaya Contact Center Control Manager (ACCCM) with Active Directory. Which statement describes the ACCCM requirement that is mandatory for connectivity?
A. The LDAP Port must be 636.
B. Windows servermustbe 2008 R2 64-bit.
C. The ACCCM server must be a member of the domain or a trusted domain.
D. Provisioning servermust run with Administrative Domain Account.
Question 3
You are unable to connect Avaya Contact Center Control Manager (ACCCM) to the Call Management System (CMS). Which ACCCM Windows service needs to be running?
A. Synchronization Server
B. ProvisioningServer
C. Schedule Server
D. Nav360 Import Service
Question 4
Before beginning the installation of the Avaya Contact Center Control Manager (ACCCM) installation in a stand-alone configuration with SQL 2008 Express, when would the Microsoft Internet Information Server (IIS) be installed?
A. after you install ACCOM
B. after you selectACCCM services
C. afteryou install Microsoft Windows 2008 Server R2
D. after you install the Microsoft SQLServer
Question 5
To determine why you are unable to add an extension to the Communication Manager (CM), you want to enable logging for the Provisioning service to log the communication between the provisioning service and the CM. The IP address of the CM is 192.168.23.31.
Which file needs to be edited, and which entry needs to added to the file?
A. NAV360_ProvisioningService.exe.config
<appsettings>
<add key="cm_cd_192.168.23.31"value="0"/>
<add key="cm_id_192.168.23.31"value="0"/>
<add key="cm_rd_192.168.23.31"value="200"/>
<add key="cm_log_192.168.23.31"value="Y"/>
</appsettings>
B. NAV360_ProvisioningService.exe
<appsettings>
<add key="cm_cd_192.168.23.31"value="0"/>
<add key="cm_id_192.168.23.31"value="0"/>
<add key="cm_rd_192.168.23.31"value="200"/>
<add key="cm_log_192.168.23.31"value="Y"/>
</appsettings>
C. NAV360_ProvisioningService.exe.config
<appsettings>
<add key="cm_cd_192.168.23.31" value-"0"/>
<add key="cm_id_192.168.23.31" value-"0"/>
<add key="cm_rd_192.168.23.31" value-"200"/>
<add key="cm_log_192.168.23.31" value-"N"/>
</appsettings>
D. Web.config
<appsettings>
<add key="cm_cd_192.168.23.31"value="0"/>
<add key="cm_id_192.168.23.31"value="0"/>
<add key="cm_rd_192.168.23.31"value="200"/>
<add key="cm_log_192.168.23.31"value="N"/>
</appsettings>
Solutions:
| Question 1 Answer: D | Question 2 Answer: C | Question 3 Answer: B | Question 4 Answer: C | Question 5 Answer: C |
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