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Oracle 1Z1-1071 Exam Syllabus Topics:

Oracle Cloud Platform Data Management 2019 Associate Sample Questions:

Question 1

You want your skill to transfer conversations over to Oracle Service Cloud customer service representatives. Which type of channel do you create to enable the skill to do this?

A. Applications
B. System
C. Agent Integrations
D. Users

Question 2

Which statement is true regarding the digital assistant's Help system intent?

A. The utterances for the help intent are predefined and cannot be changed.
B. You can define utterances that the digital assistant will recognize when the user is asking for help.
C. If the digital assistant recognizes the user is asking for help, it will automatically route the conversation to a skill called "Help".
D. The help intent cannot route the conversation to a specific state within a skill.

Question 3

ting your skill with certain phrases, you notice that two intents within the skill consistently come out as the top two resolved ones and within a few points of each other.
Given the small and unpredictable nature of which intent was top, which strategy would be the easiest to employ to ensure that the user is able to choose the correct Intent?

A. Change the Confidence Win Margin so that both intents are offered to the user.
B. Keep adding training data until you get a predictable result every time.
C. Change the Confidence Threshold during your testing until the correct intent always wins.
D. For each intent, create an entity of phrases that are distinct to each intent, and add the appropriate entity to the corresponding intent.
E. Change the Explicit Invocation Threshold to zero to ensure that the correct intent is picked up when the user mentions the name of the intent.

Question 4

What statement correctly describes the Authentication Service ion Oracle Digital Assistant?

A. The Authentication Service authenticates Oracle Digital Assistant users to a social media identity provider (for example, Facebook) and associates social media accounts with accounts stored in the Oracle Identity Cloud Service.
B. The Authentication Service holds the identity provider configuration that is used at run time in Oracle Digital Assistant to retrieve an access token that authorizes REST service calls.
C. The Authentication Service allows bot designers to configure a custom webhook to authenticate and authorize users using the System.OauthAccountLink component.
D. The Authentication Service authenticates users to Oracle Identity Cloud Service. It provides customizable login screens that are displayed in the context of a user-bot conversation.

Question 5

Which statement is true regarding the effect of context pinning on routing?

A. For user input that includes an explicit invocation for a skill, but not intent-related utterance, the router pins the conversation to the skill. The next utterance, the router pins the conversation to the skill. The next utterance is assumed to be related to that skill.
B. If the user is pinned to a skill and then enters something that doesn't relate to that skill, the router automatically checks other skills for a match.
C. If the input includes an implicit invocation for a skill, the router pins the conversation to that skill.
D. The thresholds that determine whether context pinning will occur or not set at the skill level.

Solutions: