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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Human-Centered Design | 12% | - Apply design thinking and human-centered principles
|
| Topic 2: Strategy and Governance | 17% | - Define UX strategy and governance
|
| Topic 3: Testing | 11% | - Validate and test designs
|
| Topic 4: Design System Implementation | 20% | - Leverage SLDS and design standards
|
| Topic 5: Discovery | 13% | - Gather user requirements and plan design strategy
|
| Topic 6: Declarative Design | 27% | - Design using Salesforce declarative tools
|
Salesforce Certified Platform User Experience Designer Sample Questions:
Question 1
The service team at Cloud Kicks has complained about the quantity of list views available, ,making it hard find the relevant ones.
In which two ways should their experience be improved? Choose 2 answers
A. Request users to create and share their list views.
B. Remove irrelevant public list views.
C. Share list views to Public Groups and only add relevant users.
D. Recommend using related lists instead of list views.
Question 2
Cloud Kicks needs functional components thatwill be used on many pages. The components need to be consistent with the look and feel of Lightning Experience.
What does the Salesforce Lightning Design System (SLDS) provide that will ensure consistency?
A. Custom Lightning components
B. ComponentBlueprints
C. JavaScript Frameworks
D. Experience Lightning Components
Question 3
Cloud Kicks (CK) wants to determine whether or not the Experience Cloud site it is launching is intuitive. CK's UX Designer is going to conduct a usability study.
What shouldbe one of the first steps when planning this study?
A. Analyze the results of the study.
B. Design changes to the site.
C. Define the goals of the study.
D. Design the information architecture.
Question 4
Cloud Kicks wants to create an external facing site where users can:
* Manage and submit cases via the web.
* Browse and search Knowledge Base articles.
* Contact Support via lice chat.
Which cloud should be used to design an appropriate solution for CK's users?
A. Service Cloud
B. Marketing Cloud
C. Experience Cloud
D. Sales Cloud
Question 5
A UX Designer is considering the design of arecord creation screen for the custom object Appointment.
Appointment records have to record types: Virtual and In-Person, Virtual appointments may have different virtual meeting software options, each with fields specific to it.
Which two considerations should be made when creating this record using Dynamic Forms?
Choose 2 answers
A. The use of tabs when creating the record is not allowed.
B. The form will not be available on mobile devices.
C. Fields can be organized into sections.
D. All software option sections of the form will always bevisible.
Solutions:
| Question 1 Answer: B,C | Question 2 Answer: B | Question 3 Answer: C | Question 4 Answer: C | Question 5 Answer: A,C |
