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SHRM SHRM-SCP Exam Syllabus Topics:

SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

Question 1

What is the best idea that the CHRO should look into further?

A. Conduct a series of stay interviews to gather managers, views on diversity within the organization.
B. Launch a quick diversity and inclusion project that can be used as the basis for the newemployment brand.
C. Highlight the bank,s affirmative action plan in the new employment brand.
D. Ask several employees to each make a short video showing what diversity in the workplacemeans to them.

Question 2

An HR director is preparing to meet with the company president because one of the top executives has been accused of gross misconduct. Which is the best recommendation the HR director can give the president to ensure a complete and credible investigation process?

A. Contact the appropriate governmental authority.
B. Suggest the president speak with the executive before proceeding.
C. Follow the company's standard procedure for conducting investigations.
D. Engage a third-party resource to conduct the investigation.

Question 3

A start-up company specializing in technology is acquired by a larger international organization located in a foreign country. Following the acquisition, a manager from the international company schedules a virtual social hour so employees on the manager's team can bond outside of work hours. During the virtual social hour, employees from the start-up experience difficulties understanding the international employees due to language barriers. An employee from the start-up writes an inappropriate comment making fun of how the international employees speak intending to send it to a co-worker but accidentally sends the message to the whole team. The manager reports the employee's behavior to an HR specialist, who documents the incident. A few weeks later the HR specialist receives an email from the employee who sent the message indicating that the employee's manager is acting hostile toward the employee, and the employee's manager mentioned that the international company should never have acquired the start-up.
How should the HR specialist address the manager's hostile behavior toward the employee?

A. Explain to the employee that the manager's behavior is likely in response to the employee's inappropriate message.
B. Suggest that the manager meet with the employee to address any perceived hostile behavior
C. Request the employee provide specific documentation of the manager's hostile behaviors.
D. Advise offering the employee the opportunity to transfer to a different team.

Question 4

According to the Thomas-Kilmann Conflict Mode Instrument chart, as the importance of a goal/ assertiveness and the importance of a relationship/cooperation both increase, an ideal conflict resolution style is "collaborating." Under the same model, as the importance of a goal/ assertiveness increases and the importance of a relationship/cooperation is minimal, what is the likely response?

A. Accommodating-,Whatever you want is 0K with me"
B. Avoiding-WI don,t want to deal with it"
C. my way or the highway"
D. Compromising-let,s make a deal"

Question 5

Many of the exit interviews mentioned employees seeking leadership positions outside of the company because they did not possess the education standards required to advance and their hands-on experience was not recognized as an equivalency. VVhat barrier to diversity is most likely at play in these instances?

A. Disparate treatment
B. Ableist standards
C. Stereotyping
D. Systemic inequality

Solutions: