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Avaya 132-S-816 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Maintenance & Upgrades | 15% | - Log management and monitoring tools - Backup and restore procedures - Software updates and system upgrades |
| Troubleshooting & Support | 20% | - Alarm handling and system recovery - Fault isolation and diagnostic methods - Common call flow and connectivity issues |
| Telephony & User Administration | 20% | - Call routing, inbound/outbound rules - User, extension, and group configuration - Voicemail and messaging setup |
| Installation & Initial Configuration | 25% | - License activation and feature enablement - IP Office Manager installation and usage - System setup and basic configuration |
| IP Office System Architecture & Components | 20% | - Networking and connectivity requirements - Software editions and licensing model - Hardware platforms and control units |
Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:
For a Modular Messaging (MM) for Exchange installation, the customer provides you with the NetBIOS name of the Active Directory Controller.
Which field in the DCT file would you populate with this information?
- A. Exchange Message Store > Peer Directory Server
- B. None, this information is not required.
- C. Exchange Message Store > Peer Exchange Server
- D. Exchange Message Store > Windows Domain Name
Correct Answer: A 🗳️
A single Modular Messaging 3.1 for Exchange Message Application Server called MYMAS1 is running all services, including Call Me. In Voice Mail System Configuration, Call Me is enabled. The subscriber mailbox has the Allow Call Me option selected, and the mailbox is using the default rule to a valid external phone number of 915305558956. During acceptance testing, this phone number never rings with a Call Me call when a message is left in the mailbox.
What are two reasons that the Call Me call doesn't reach the specified number? (Choose two.)
- A. The Call Me dialing rules are configured to not require the 91 before the rest of the number.
- B. In Voice Mail System Configuration, Call Me, the Message Application Server running the Call Me service is identified, but the Message Application Servers that make the calls are not in the list.
- C. The Call Me port group is set to None in Voice Mail System Configuration, Message Application Servers, MYMAS1, Port Groups, Usage tab.
- D. A restriction in the PBX is preventing the outcall.
Correct Answer: C,D 🗳️
Which two statements are true about the configuration for Web Subscriber Options (WSO) with Modular Messaging (MM) for Microsoft Exchange? (Choose two.)
- A. It can be co-resident on the Microsoft Exchange Server.
- B. It can be co-resident with Avaya Messaging Application Server (MAS) on implementations with less than 500 subscribers.
- C. It can be co-resident with the MM Web Client.
- D. It can be on a stand-alone server running minimum configuration.
Correct Answer: B,D 🗳️
You are configuring an Auto Attendant. When you open Visual Voice Editor and try to call a phone to record a prompt, you receive an error stating it is unable to complete the call, all ports are busy. Event Viewer shows "Remote call acquisition failed because of stub starvation."
What is the most likely cause of this problem?
- A. You have two instances of Voice Mail System Configuration open.
- B. You have no PC client instances configured in port groups.
- C. Dialogic Line tester is open and creating a conflict.
- D. The domain admin password is incorrect.
Correct Answer: B 🗳️
Which application display indicates an installed tracing system?
- A. Event Viewer window
- B. Avaya Messaging Application Server (MAS) Features List window
- C. Caller Applications Editor window
- D. Voice Mail System Configuration window
Correct Answer: D 🗳️
