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Oracle 1Z1-456 Braindumps - in .pdf Free Demo

  • Exam Code: 1Z1-456
  • Exam Name: Oracle Fusion Customer Relationship Management 11g Sales Essentials
  • Last Updated: Jul 22, 2026
  • Q & A: 133 Questions and Answers
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  • Exam Code: 1Z1-456
  • Exam Name: Oracle Fusion Customer Relationship Management 11g Sales Essentials
  • Last Updated: Jul 22, 2026
  • Q & A: 133 Questions and Answers
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Oracle 1Z1-456 Exam Syllabus Topics:

SectionObjectives
Sales Process Management- Lead management
  • 1. Lead conversion processes
    • 2. Lead creation and qualification
      - Opportunity management
      • 1. Opportunity lifecycle and stages
        • 2. Forecasting and pipeline management
          Oracle Fusion CRM Fundamentals- CRM concepts and Oracle Fusion CRM overview
          • 1. Customer relationship management principles
            • 2. Fusion CRM architecture overview
              - Navigation and user interface
              • 1. Sales dashboard and workspace navigation
                • 2. Personalization and user preferences
                  Application Administration and Setup- System configuration
                  • 1. Business process configuration
                    • 2. Sales application setup
                      - Security and roles
                      • 1. User roles and permissions
                        • 2. Access control configuration
                          Sales Forecasting and Reporting- Reports and analytics
                          • 1. Standard sales reports
                            • 2. Performance dashboards
                              - Forecasting methods
                              • 1. Pipeline forecasting
                                • 2. Quota and target management
                                  Accounts and Contacts Management- Customer data management
                                  • 1. Account creation and hierarchy
                                    • 2. Contact relationship management
                                      - Data quality and duplication management
                                      • 1. Data enrichment and validation
                                        • 2. Duplicate prevention strategies

                                          Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

                                          1. Your sales manager needs access to accounts payable disbursement information in the Oracle Fusion Sales application.
                                          What is the recommended way to grant data access to your sales manager?

                                          A) Assign the Accounts Payable Disbursement data role with specific entitlement to the sales manager user for his or her business unit.
                                          B) Move the Accounts Payable role with the Sales Manager role for that user, so that the Accounts Payable data role is inherited by default.
                                          C) The sales manager's job duties do not allow for the viewing of accounts payable disbursements.
                                          D) By default, the user provisioned with the Sales Manager job role within his or her business unit is authorized to view AP disbursements.
                                          E) Have the Disbursement Process Manager role grant access to the AP Disbursement business object for the Sales Manager role within his or her business unit.


                                          2. You identify three problems while testing the product and catalog structure.
                                          1.Images are missing from certain products.
                                          2.Some products are viewable when viewing a list of all products, but are not viewable when using filters.
                                          3.Some products should appear in multiple catalogs; for example, video games should appear in both the "children" and the "Elements", Currently, each product appears in only one catalog.
                                          Identify the three actions you would take to resolve these issues.

                                          A) Verify that the correct URL has been entered in the image server alternate path.
                                          B) Verify that the appropriate attribute are present and associated in the item master.
                                          C) Navigate to the details tab of the Product Group Administration page. Select the "Allow Duplicate" flag.
                                          D) Navigate to the category's Filter Attributes tab and add the appropriate filter.
                                          E) Set the catalog as a Rollup Catalog.
                                          F) Upload the correct product images to Oracle's servers.


                                          3. Part of Oracle Fusion CRM extensibility allows the user to browse an application's existing configuration in a tree format. The object tree reflects the latest configuration of the application for both standard and custom objects. Which three object details can be viewed from the object tree?

                                          A) Object Workflows
                                          B) Pages
                                          C) Fields
                                          D) Server Scripts
                                          E) Object Relationships


                                          4. A company makers and sells widgets. After creating the appropriate products and catalogs, the customer decides to only ship products within the USA. The customer also wants to display the number of available widgets in stock in order to prevent a conflict between sales and the available stock.
                                          Identify the two function specification changes you would make to meet the customer's requirements.

                                          A) Set the Availability Engine to Quick Availability.
                                          B) Set the territory Engine to Do Not Run.
                                          C) Set the Eligibility Engine to Run and Hide.
                                          D) Set the Pricing Engine to Complex.
                                          E) Set the Availability Engine to Detail Availability.


                                          5. A customer has implemented Oracle Fusion Territory Management. The sales users are interested in previewing the sales accounts, opportunity revenue times, and leads that are assigned to them as part of the territory definition. Identify two options that would provide them with the preview option.

                                          A) Assignment Preview
                                          B) Forecast
                                          C) Territory Preview
                                          D) Quota
                                          E) Analysis


                                          Solutions:

                                          Question # 1
                                          Answer: E
                                          Question # 2
                                          Answer: B,E,F
                                          Question # 3
                                          Answer: B,C,D
                                          Question # 4
                                          Answer: C,E
                                          Question # 5
                                          Answer: A,B

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