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Cisco 642-445 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Cisco Unified Communications Architecture | - Cisco IP Telephony fundamentals
|
| Topic 2: Call Routing and Features | - Dial plan implementation
|
| Topic 3: Media Resources and Applications | - Media services
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| Topic 4: Gateways and Trunks | - Voice gateway integration
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| Topic 5: Maintenance and Troubleshooting | - System administration and diagnostics
|
| Topic 6: Endpoint and User Configuration | - IP phones and user management
|
| Topic 7: Cisco Unified CallManager Release 5.x | - CallManager installation and configuration
|
