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Salesforce AP-204 Exam Syllabus Topics:

Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

Question 1

What are three main factors that should lead a Consultant to consider assetization of a commercial product or service?

A. The product/service sold can undergo future attribute changes
B. The product sold is a device accessory, such as a phone case
C. The product/service sold will have child features added in the future
D. The product/service sold is a high-volume, one-time billing event, such as a pay-per-view
E. The product/service sold has a recurring charge

Question 2

ABC Telecom wants to enable Experience Cloud for their partners. They want Communications Cloud to communicate with external systems during an order capture journey for their partners. Users should go through a guided journey and connect with an external system seamlessly.
Which two features must a Consultant use to meet their needs?

A. Integration Procedures
B. FlexCards
C. OmniScripts
D. DataRaptors

Question 3

GreenTech, a Consumer Goods company wants to sell new products in a particular retail store Which Tableau CRM dashboard should they use to find opportunities to sell new products in a retail store location

A. Sales Rep Performance
B. Account Insight
C. White Space Analysis
D. Sales Manager- Territory Performance

Question 4

A developer has modified the EPC price amount of one mobile device using the Product Designer from Communications Cloud. After the price has been changed, the developer wants to check the previous EPC price amount to track pricing metrics and get some forecast metrics.
How can the developer check the previous price amount on the mobile device?

A. Creating a new custom field on Price List Entry and populating it with a trigger that was created before changing the price
B. Using Price List Entry History checking the changes done after having enabled Track Field History on Price List Entry object
C. Using EPC project feature checking the changes done for the defaulted project after having enabled the feature
D. Using the versioning feature and comparing the prices for the versioned product after having enabled the feature

Question 5

ABC Cloud is considering implementing Communications Cloud and Industries Order Management (OM) to integrate with its new network provisioning platform. The network provisioning system orchestrates activation with low-level network elements and transmits different milestones to different upstream systems including Communications Cloud. Industries OM should react on certain milestones and progress its order to the next stages.
What should a Consultant consider when designing orchestration flows for these requirements?

A. Advise the intermediate layer to filter out only Industries OM relevant milestones to be forwarded to Communications Cloud. Implement a Push Event for each milestone to progress the order in the orchestration flow.
B. Configure a Push Event for Industries OM relevant milestones. Irrelevant milestones will not trigger the orchestration plan to progress so it will not count against governor limits.
C. Configure a Push Event for each milestone from the network provisioning platform; this will allow a Sales representative to monitor order progress in the orchestration plan.
D. Configure an integration procedure to process each milestone and change the order status according to the milestone value. Let the integration procedure change the order status, this in turn will trigger out-of-the-box implementation that progresses the orchestration plan to the next stage.

Solutions: