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HP HP2-N49 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| HP Solution Positioning | - Selling HP BSM solutions
|
| Sales Opportunities and Customer Engagement | - Sales methodology
|
| Business Service Management Fundamentals | - Business Service Management concepts
|
| HP Business Service Management Portfolio | - HP BSM solution components
|
| Solution Integration | - Integration within HP software portfolio
|
| Customer Business Challenges | - Identifying customer needs
|
HP Selling HP Business Service Management Solutions Sample Questions:
1. What are IT market drivers for customers seeking a solution for Application Performance Management? (Select three.)
A) log operation analytics
B) cloud/virtualization/mobility
C) multiple network monitors
D) distributed applications
E) reduced IT budgets
F) storage availability
2. With which persona should a salesperson discuss performance and availability of cloud, virtual and hybrid environments?
A) director of service management
B) director of performance testing
C) director of applications monitoring
D) director of mobile applications
3. Which Infrastructure Management tool uses topology and metrics information to help provide capacity management of virtualized infrastructures?
A) Network Automation
B) Virtual Performance Viewer
C) Service Health Reporter
D) Site Scope
4. What measures do senior IT management roles use to gauge the impact that a BSM solution is having with respect to their strategy for improvements in IT processes and providing a positive impact to the business? (Select three.)
A) lowering total cost of ownership
B) return on investment
C) reduction in event rates
D) assured IT Infrastructure uptime
E) operational and capital expense reduction
F) vendor and tool consolidation
5. Which capabilities and benefits are related to an IT Network Operations Center's efficiency and success? (Select three.)
A) performance monitoring
B) network fault detection and triage
C) availability monitoring
D) data usage and backup
E) application quality assurance
F) storage space optimization
Solutions:
| Question # 1 Answer: B,C,D | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: B,D,E | Question # 5 Answer: A,B,E |
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