During discussions with the individual(s) managing the audit programme of a certification body, the EMS Manager of the client organisation asks that only one auditor is used for the audit duration to save on travel expenses.
Which combination of the following responses should the individual(s) managing the audit programme make?
Select two.

• A. Advise the EMS Manager that his request can be considered for future audits.
• B. Advise that the contract has already been signed and cannot be revised.
• C. Suggest asking the Certification Body management to consider the request.
• D. Advise that the audit team make-up is a decision for the Certification Body.
• E. Advise that a remote audit could be conducted instead of an on-site audit.
• F. Suggest that the EMS Manager choose another Certification Body.

A management system meeting ISO 14001:2015 requirements is based on the Plan-Do-Check-Act (PDCA) cycle.
Which two elements of the management system are part of the ' Check ' stage of the PDCA cycle?

• A. Management review
• B. Control of the processes
• C. Environmental policy
• D. Nonconformities
• E. Improvement
• F. Monitoring performance

You are leading a recertification audit of XM, a manufacturer of cosmetic products. After the initial certification, XM moved to another site.
After the opening meeting, you are visiting the new site with the production manager (PM). The dialogue is as follows:
You: It seems that you are doing some work in the right-hand corner of the site.
PM: Yes, when we moved to this site, there was a very old, three-story building; it was almost empty, and we decided to demolish it and build a new office for the administrative personnel. DEMO services are doing the job, which is almost over.
You: Do you know what the old building was used for?
PM: I was told that it was a warehouse for chemical storage, including a laboratory and toilets for the personnel. It also had a chimney. I do not know what for.
You: Did you consider it necessary to refer to some parts of the EMS for this work?
PM: No, we were busy moving all the equipment and materials to the new site. We did not have time to care about something that was going to disappear.
Which four audit trail issues would you follow?

• A. Environmental impacts related to the demolition
• B. DEMO ' s environmental policy
• C. Regulatory approval for DEMO ' s activities
• D. DEMO ' s quality policy
• E. Business information on DEMO
• F. XM ' s supervision of DEMO when doing the work
• G. Audit DEMO ' s head office personnel
• H. XM ' s contract with DEMO to conduct the work

Which two of the following do not participate in a second-party audit to ISO 14001?

• A. An auditor from an accreditation body
• B. An auditor employed by an external consultancy organisation
• C. An auditor from a customer
• D. A certification body auditor
• E. An auditor certified by an auditor certification body
• F. An auditor trained in the CQI and IRCA scheme

Whistlekleen is a national dry cleaning and laundry organisation with 50 shops. You are conducting an EMS surveillance audit of Head Office and are sampling environmental performance measurement. You find that
80 per cent of failures to meet performance criteria originate from five shops in the same region. Most of these failures relate to the release of volatile organic compounds (VOCs) that exceeds regulations. The Environmental Manager tells you that these are the oldest shops in the organisation. The cleaning equipment needs replacing but the organisation cannot afford it at the moment.
On raising the matter with senior management, you are told that there are plans to replace the equipment in these shops over the next five years.
Select two options that apply to how you should respond to the information given.

• A. Recommend that staff in the five shops should have medical check-ups due to air pollution
• B. Evaluate whether the process for measuring environmental performance is effective
• C. Criticise the equipment replacement period as being too environmentally damaging for too long
• D. Raise an opportunity for improvement (OI) to reduce damaging emissions
• E. Determine if the local authority has been informed that the organisation is exceeding VOC emissions
• F. Extend the audit plan to include the five shops