Topics of Salesforce ADX 201c Exam
- User Setup
- Service and Support Applications
- Desktop and Mobile Administration
- Workflow/Process Automation
- AppExchange
- Analytics-Reports and Dashboards
- Activity Management and Collaboration
- Standard and Custom Objects
- Organizational Setup
- Security and Access
- Data Management
- Sales and Marketing Applications
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Certification Path for ADX 201c
Salesforce Certified Administrator candidates should have general knowledge of the features available to end users and the configuration options available to a Salesforce Administrator. Candidates should be able to maintain a Salesforce organization, respond to common business requirements, and perform administrative functions using current Salesforce features.
Additionally, candidates should have 6 or more months of experience as a Salesforce Administrator and should be able to successfully perform the tasks outlined in the exam objectives section of this guide.
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Salesforce Certified Administrator certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled as a Salesforce Certified Administrator. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Salesforce Certified Administrator Exam provides proof of this advanced knowledge and skill. If a candidate knows associated technologies and skills that are required to pass the Salesforce Certified Administrator Exam then he should take this exam.
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The going with are going to be talked concerning within the SALESFORCE ADX-201c exam dumps:
- Describe the capacities of Salesforce Knowledge
- Describe the abilities of custom report types
- Describe the capacities of case the board (for instance, case measures, case settings, and case remarks)
- Given a situation, recognize the capacities and ramifications of the business interaction
- Describe the capacities of lead robotization apparatuses and crusade the executives
- Describe the highlights of Chatter (for instance, feed, gatherings, following, security)
- Describe the capacity of Salesforce Content
- Describe the alternatives accessible while making or redoing a report (for instance, report type, report design, fields, summing up information, sifting information, diagramming, booking, and contingent featuring)
- Describe the effect of the sharing model on reports
- Given a situation, distinguish apparatuses and use cases for overseeing information (for instance, dataloader, information import wizard)
- Describe the capacities and ramifications of information approval devices
- Describe the various approaches to reinforcement information (for instance, information send out assistance, trades, dataloader)
- Describe the alternatives accessible while making and adjusting dashboards (for instance, dashboard segments, information sources, diagram types, buying in, and running client)
- Describe the capacities of action the executives (for instance, oversee undertakings, occasions, public schedules, multi-day occasions
- Given a situation, distinguish how to mechanize case the executives (for instance, case task, pre-programmed message, acceleration, web-to-case, email-to-case, case groups)
- Given a situation, recognize the fitting deals profitability highlights utilizing opportunity apparatuses, and know when items and Price Books ought to be utilized
- Describe the capacities of the Salesforce Experience Cloud destinations
- Describe the contemplations when bringing in, refreshing, moving, and mass erasing information (for instance, CSV documents, information quality, field planning, record IDs, outer IDs, copy records)
Salesforce ADX-201C Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Service and Support Applications | 10% | - Knowledge and Communities - Case Management - Entitlements and Service Contracts |
| Topic 2: Object Manager and Lightning App Builder | 15% | - Page Layouts and Record Types - Lightning App Builder - Data Model and Relationships - Custom Fields and Objects |
| Topic 3: Sales and Marketing Applications | 10% | - Campaign Management - Lead and Opportunity Management - Products, Price Books, and Quotes |
| Topic 4: Desktop and Mobile Administration | 10% | - Lightning Console - Mobile Settings - Lightning Experience Configuration |
| Topic 5: Productivity and Collaboration | 10% | - Mobile App Customization - Activity Management - Chatter and Collaboration Tools |
| Topic 6: Data and Analytics Management | 15% | - Report Creation and Management - Data Import/Export - Dashboard Design - Data Quality and Maintenance |
| Topic 7: Workflow and Process Automation | 15% | - Approval Processes - Flow Builder - Workflow Rules - Process Builder - Validation Rules |
| Topic 8: Configuration and Setup | 15% | - Organization Setup - Security and Access - User Management - UI Customization |
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