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Cisco Business Edition 6000 for Sales Engineers Sample Questions:

1. Cisco Unified Contact Center Express on Cisco Business Edition 6000 supports up to 100 call agents. Which licensing option(s) are available for Cisco Unified Contact Center Express?

A) Licensing is possible only as a 100-user bundle
B) Cisco Unified Workspace Licensing and Cisco User Connect Licensing
C) Cisco User Connect Licensing
D) Cisco Unified Workspace Licensing

2. Which three of these are operational benefits of Cisco Business Edition 6000 virtualization? (Choose three.)

A) reduced risk through each application running on a separate physical server
B) reduced costs through integrated management and scalable platform
C) multiple management platform support
D) reduced costs through support for traditional TDM-based voice systems
E) time savings through easy platform management
F) reduced risk through the Cisco open architectural approach

3. Which three midmarket business situations bring the best opportunities for Cisco Business Edition 6000 implementation? (Choose three.)

A) businesses with an existing phone system maintenance contract expiring
B) businesses that are changing their primary type of business
C) businesses that are moving their headquarters office
D) businesses with an existing IP-based PBX deployment
E) businesses that recently merged with or were acquired by a large enterprise
F) businesses with an aged TDM phone system implementation

4. Which three collaboration mechanisms increase customer satisfaction? (Choose three)

A) Effective mail and email communication
B) Ability to access customer data from any device, anywhere
C) Flexible enhanced customer service processes
D) Attractive TV advertisements
E) Frequent phone communication
F) Variety of customer communication channels

5. Which three collaboration applications have to be purchased separately from basic Cisco Business Edition 6000 pre-installed applications? (Choose three)

A) Cisco Unified Contact Center Express
B) Cisco Unified Presence Server
C) Cisco Emergency Responder
D) Cisco Prime Unified Provisioning Manager Business Edition
E) Cisco Unity Connection
F) Cisco Telepresence Video Communication Server
G) Cisco Unified Communications Manager

Solutions: