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Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-340
How to schedule the Microsoft MB-340 Exam?
If you are ready to take the exam, then register for an exam and schedule the exam at the PearsonVUE.
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The MB-340 Microsoft Dynamics 365 Functional Consultant exam is an exam associated with the Microsoft Dynamics 365 for Retail certification. Designed to test your core functional knowledge of Microsoft D365 for Retail, this exam will help you build comprehensive and in-depth knowledge of the products that are available within this particular solution. Microsoft MB-340 Dumps contains the most recent questions and answers of MB-340 practice exams. All our exams are made to the highest quality standards by certified subject-matter experts and are guaranteed to meet the requirements of any Microsoft certifications.
This article provides a complete overview of this certification exam along with exam objectives, syllabus topics, and the best resources that you can use in preparation for the MB-340 certification exam.
Microsoft MB-340 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Manage e-commerce | 15-20% | - Manage online checkout, payments, and shipping - Set up product publishing and online merchandising - Implement customer self-service and account features - Configure omnichannel inventory and order synchronization - Configure e-commerce site channels and navigation |
| Configure and manage Dynamics 365 Commerce call centers | 10-15% | - Configure fraud detection rules and order holds - Set up product catalogs and scripts - Process call center orders and inquiries - Create and configure call center channels - Manage continuity orders and installment billing |
| Configure products, prices, discounts, loyalty, and affiliations | 25-30% | - Implement loyalty programs, reward points, and tier management - Configure customer affiliations and groups - Set up discounts, promotions, and coupons - Configure product hierarchy, attributes, and assortments - Manage pricing rules, trade agreements, and price adjustments |
| Manage Point of Sale (POS) in Dynamics 365 Commerce | 15-20% | - Manage cash management, shifts, and store operations - Define return policies and transaction processing - Set up POS functionality, profiles, and permissions - Configure retail stores, registers, and devices - Configure offline mode and inventory visibility |
| Configure Dynamics 365 Commerce Headquarters | 25-30% | - Configure payment methods, gift cards, and charge codes - Configure prerequisites and commerce parameters - Manage retail workers, address books, and notifications - Configure organizational hierarchies and shared parameters - Set up order fulfillment and distributed order management |
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