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SAP C-C4C12-1811 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Analytics and Reporting | - Key performance indicators (KPIs) - Sales reporting and dashboards |
| Topic 2: Communication and Integration | - Integration with SAP ERP and S/4HANA - Data exchange and middleware |
| Topic 3: Master Data and Organizational Management | - Organizational structure setup - Account and contact management |
| Topic 4: Extensibility and Configuration | - UI adaptation and customization - Business configuration sets |
| Topic 5: Sales Processes | - Lead to opportunity management - Quote and order processing |
| Topic 6: SAP Sales Cloud Overview | - Solution positioning and architecture - Core business scenarios |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. A productive tenant subscription for SAP Cloud for Customer has the following features: Choose the correct answer.
A) It entitles the customer to a single productive tenant.
B) The customer must purchase an additional test tenant.
2. Which of the following results are possible for the external Available-to-Promise (ATP) check in sales quotes?
(3 correct answers)
A) Binding confirmation
B) External procurement
C) Late delivery or insufficient quantity
D) No confirmation
E) Full delivery on requested date
3. What type of confirmation is received for an availability check when you use the Quotation Request External Pricing option from SAP Hybris Cloud for Customer?
A) Semi-binding Confirmation
B) Non-binding Confirmation
C) Binding Confirmation
D) Future Confirmation
4. What is a workflow rule used for? (2 correct answers)
A) To set up automatic e-mail notifications
B) To define and activate an approval process
C) To set up the organizational work distribution
D) To define and activate rules for automatic field updates
5. You need to change the settings for the lead aging notification. What do you have to do?
A) Use the business configuration work center to modify the number of days of the notification expiration
B) Use the Application and User Management work center to assign users to the notification
C) Use the Sales work center to trigger the time of the notification
D) Use the Administrator work center to set up priorities for the notification
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C,D,E | Question # 3 Answer: B | Question # 4 Answer: B,D | Question # 5 Answer: A |
