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SAP C-C4C12-1811 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Communication and Integration | - Data exchange and middleware - Integration with SAP ERP and S/4HANA |
| SAP Sales Cloud Overview | - Core business scenarios - Solution positioning and architecture |
| Analytics and Reporting | - Sales reporting and dashboards - Key performance indicators (KPIs) |
| Sales Processes | - Quote and order processing - Lead to opportunity management |
| Master Data and Organizational Management | - Account and contact management - Organizational structure setup |
| Extensibility and Configuration | - UI adaptation and customization - Business configuration sets |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. You need to record the level of influence that a customer's employee is having on an opportunity. What do you use to record this influence?
A) Parties involved
B) Sales team
C) Buying center
D) Influencer map
2. In the key user tool, which of the following properties are available for fields? Choose the correct answers.
A) Invisible
B) Hidden
C) Mandatory
D) Read only
3. What information is available when a customer visit is conducted? (2 correct answers)
A) Product availability check
B) Checklists
C) Account product lists
D) Last visit details and notes
4. On which of the following dimensions can you define a sales target plan? (2 correct answers)
A) Account Hierarchy
B) Product Category
C) Service Category
D) Sales Unit
5. You need to apply complex changes to an SAP Hybris Cloud for customer system after go live, which option does SAP recommend to implement these changes? (2 correct answers)
A) Change Projects
B) Convert Projects
C) Merge Projects
D) Combine Projects
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C,D | Question # 3 Answer: B,D | Question # 4 Answer: B,D | Question # 5 Answer: A,B |
