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HP HP2-I47 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Skills and Positioning | - Demonstrating value to clients - Building and presenting the business case - Positioning HP Lifecycle Services - Qualifying customer needs |
| HP Lifecycle Services Overview | - HP Fix Services - HP Renew Services - HP Collaborate Services - HP Optimize Services - HP Set Up Services - HP Protect Services |
| Service Registration and Delivery | - HP Channel Services Network (CSN) registration - HP Care Pack attachment rules |
HP Selling HP PS Lifecycle Services 2023 Sample Questions:
Question 1
Name the three hardware-enforced commands provided by HP wolf Protect and Trace. (Select three.)
A. Report
B. Erase
C. Find
D. Lock
E. Restore
F. Replace
Question 2
An enterprise customer is interested in upgrading the PCs that its employees use. The IT manager does not have the staff to set the preferred boot order and network boot options on each individual PC.
Which HP Service would help this customer?
A. Defective Media Retention
B. Hardware Support Onsite
C. Custom System Setting Services
D. Proactive Insights
Question 3
Name a benefit of HP Active Care, powered by HP TechPulse.
A. Automatic performance tuning based on feedback
B. Ability to actively change the security policies in response to threats
C. Actionable device and employee insights whether online or offline
D. Proactive issue identification and remediation
Question 4
A customer has told you about the problems they are facing adapting to changes in the workplace, including managing increased remote work and the resulting security challenges.
Which questions should you ask to qualify this customer for HP Set Up Services? (Select two.)
A. How necessary is it for you to minimize capital expenditures?
B. Do you require security features such as hardware or BIOS protection?
C. Would you consider a lease-to-own solution?
D. How distributed is your workforce?
Solutions:
| Question 1 Answer: B,C,D | Question 2 Answer: C | Question 3 Answer: D | Question 4 Answer: B,D |
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