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WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. A coach encourages a person to run two miles in ten minutes and provides the person a stopwatch to check periodically. The person completes the run in 9.8 minutes. Considering the goal-setting theory of motivation, which two factors explain why the person achieved the goal?

A) Direction and challenge
B) Specificity and feedback
C) Challenge and encouragement
D) Specificity and encouragement

2. Which team type takes on many responsibilities of their former supervisors?

A) Self-managed work team
B) Cross-functional team
C) Virtual team
D) Problem-solving team

3. An employee is motivated by economic success, well-being, world peace, and autonomy and self-reliance in the workplace. Which of the employee's motives is an instrumental value?

A) World peace
B) Prosperity
C) Autonomy and self-reliance
D) Economic

4. What defines acceptable standards of behavior that are shared by group members?

A) Group status
B) Group conformity
C) Group roles
D) Group norms

5. In organizing a team to develop a new product for entry into the electronics market, management wanted to assign team members having characteristics common to effective teams. Which list specifies common characteristics of effective teams?

A) Effective leadership, members who score low on the personality characteristic of extroversion, and members who fill role demands
B) A climate of trust, members who score low on the personality characteristic of extroversion, and effective leadership
C) Members who are emotionally stable, members who fill role demands, and a manageable level of conflict
D) A climate of trust, members who fill role demands, and an absence of conflict

Solutions: