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Simens SOCA Sales Small & Medium Businesses (SMB) Sample Questions:

1. Which best describes the Mitel SX-200 ICP-CX/CXi system?

A) It is an all-in-one device that combines Unified Communications Manager Express, Unity Express (voice and desktop messaging) and Cisco IP Phones.
B) It is a free open source software appliance, designed to operate on Linux-based servers, that provides a VoIP PBX system.
C) It is a LAN-based system that supports packet switching only.
D) It is a "Converged System" that uses a combination of both circuit and packet switching.

2. What is a router? (Choose three)

A) A network device that uses one single Internet connection with one IP address to connect to the customer's LAN with many IP addresses.
B) An intelligent splitter that allows multiple computers to be connected together and passes information to all computers.
C) A network device that provides access to external networks.
D) A network device used to connect to the Internet.

3. Which IP communications system is best suited for small businesses with up to 30 users?

A) HiPath 3000
B) HiPath 4000
C) HiPath Open Office Entry Edition (EE)
D) HiPath 7000

4. Which factor affects small and medium sized businesses' ability to make informed decisions about technology?

A) Lack of dedicated IT staff.
B) Customer segmentation.
C) Unclear business strategy.
D) Lack of market knowledge.

5. What are the advantages of the open source technology of the Digium's Asterisk products? (Choose two)

A) Voice mail/auto attendant is a standard capability.
B) Partial open source code can be used by developers and integrators for customized end-user solutions.
C) An open source VoIP PBX concept is independent from specific hardware manufacturers and from long term rigid contracts.
D) System administration is simplified by a single, centralized, user-friendly Web-based management tool.

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