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HP Technical Essentials of HP Workstations - Sample Questions:

1. Which new industrial feature is included in the HP Z620 workstation chassis?

A) Convertible mini tower
B) Small form factor
C) 4U rack mount
D) Lift access and full-grip flip up handle

2. If your customer notices that HP sacrificed some features in the design of HP Z230 tower form factor workstations, how can you address the objection?

A) Agree and offer to look into the problem further and get more information later when the objection is less apparent and the customer forgets about it
B) Explain that HP 2230 tower form factor workstations offer many more valuable upgrades in areas, such as display ports and storage, that more than make up for the "sacrifice".
C) Explain that HP Z230 tower form factor workstations are meant for users who do not require so many expansion slots and recommend an HP Z1 workstation
D) Agree that the reduction in features reduces value but the workstation is still better than the competition.

3. Which feature that applies to HP Z1 workstations simplifies upgrades and serviceability?

A) Rack-mount tower with integrated handles
B) All-in-one tool-less access case
C) Small form factor high efficiency chassis
D) Compact tower form factor for maximum expandability

4. What are the optional operating systems available for HP 2420 workstations?

A) Microsoft Windows and Linux
B) Microsoft Windows and Microsoft Server
C) Microsoft Windows 7 and Windows 8
D) HPUX, UNIX, and Linux

5. Why might your customer wish to add a USB 3.0 expansion card to an HP Z420, Z620 or Z820 workstation even though these workstations already have USB 3.0 ports?

A) Because the workstations support only specific protocols, and the expansion card is required for additional protocols
B) Because the workstations are capable of connecting to USB 3.0 devices but they only support USB 2.0 communication
C) Because USB 3.0 is supported only with Windows 8; workstations with Windows 7 require the expansion card
D) Because the workstations create a bottleneck when multiple USB 3.0 devices are running

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